Crave Royale Privacy Policy

Effective Date: 11-10-2024

1. Introduction

At Crave Royale, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information when you interact with us through our website, social media platforms, and other channels.

2. Information We Collect

We may collect various types of information from you, including:

• Personal Information: This includes details that can identify you, such as your name, email address, phone number, shipping address, billing address, and payment information.
• Non-Personal Information: This may include information about your browsing behavior, device type, operating system, IP address, and geographical location. This data helps us understand how our website is used and improve your experience.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience on our site and gather information about your visit. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

We may use your information for the following purposes:

• Order Processing: To process your purchases and deliver products to you.
• Customer Service: To respond to your inquiries, support requests, and provide you with a smooth shopping experience.
• Marketing Communications: To send you promotional materials, newsletters, and special offers. You can opt out of these communications at any time.
• Website Improvement: To analyze user behavior and improve our website, products, and services.
• Legal Compliance: To comply with applicable laws and regulations and protect our rights and interests.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your information with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies).
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee its absolute security.

6. Your Rights

You have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete personal information.
• Deletion: You may request the deletion of your personal information, subject to certain exceptions (e.g., to comply with legal obligations).
• Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe instructions provided in the emails or by contacting us directly.

7. Children’s Privacy

Our products and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

8. International Data Transfers

If you are accessing our website from outside the UAE or the European Union, your information may be transferred to and processed in other countries, which may have different data protection laws than your own. We will take appropriate measures to ensure that your data is handled in accordance with this Privacy Policy.

9. Third-Party Websites

Our website may contain links to third-party websites. We do not control these websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to periodically review this policy to stay informed about our information practices.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@crave-royal.com
Phone: +971 50 897 9727
Address: Dubai